TITLE: Clubhouse Director
REPORTS TO: Board of Directors
HOURS: Approximately 40 hours weekly
SCHEDULE: Mon-Fri, Day Shift, Occasional evenings/weekends
STATUS: Salaried – Exempt
POSITION SUMMARY: The Clubhouse Director of Painting Pathways Clubhouse (PPC) oversees all operations, functions and activities at the agency. Responsible for giving the proper strategic direction and implementing a high-quality vision. The Clubhouse Director is an influential manager with the ability to lead and motivate. The Clubhouse Director has great communication skills and takes a holistic approach in managing the organization’s operations. The goal is to manage and lead the organization towards the realization of its mission and vision.
RESPONSIBILITIES:
1. Strategy
a. Set the organization's strategic direction.
b. Ensure goals and objectives effectively communicate the mission and vision.
c. Develop and direct organizational strategic plans with a focus on mission, vision and value alignment.
d. Set the organization's strategic direction and build alignment across programs.
e. Comply with all program and contract related compliance requirements.
f. Work with the board, staff, and other stakeholders to ensure programs and activities utilized by the organization are reaching the mission and vision.
g. Set strategy and achieve outcomes.
h. Balance direct service and advocacy.
i. Get results while minimizing risks.
j. Understand legal framework for creating and running a nonprofit.
k. Develop strategies to achieve the mission and vision of the organization.
l. Mobilize strategies to support organization-wide programs.
m. Assess the impact of the organization's interventions on the community.
n. Develop the right skills for the organization to support short and long term goals.
o. Develop organization-wide plans and ensure that these have been implemented.
p. Ensure divisions have operational plans aligned with the strategy of the organization.
q. Develop policies that support the mandate and the mission.
r. Ensure that HR practices are aligned to support the organization's mandate.
s. Oversee organizational Justice, Equity, Diversity, Inclusion (JEDI) efforts.
t. Develop and implement strategies aiming to promote the organization's mission and “voice.”
2. Fiscal
a. Prepare comprehensive budget and oversight on revenue and expenditures .
b. Ensure the financial health of the organization.
c. Comply with all fiscal related compliance requirements.
d. Completed annual financial audit and tax forms.
e. Work closely with our third-party accountant.
f. Review Internal Financials on a monthly basis.
g. Prepare and review all necessary monthly financial reports.
h. Read, create, and understand financial documents including budgets, cash flow, income statements, balance statements, and statements of functional expenses.
i. Create and adhere to financial controls.
j. Oversee all fundraising activities.
3. Communication
a. Build alignment through clear communication. Leverage all channels to communicate the company’s vision, mission, and value proposition.
b. Ensure proper hardware and software are in place for fundraising, collaboration, document creation and storage, communication, productivity, and record keeping.
c. Support policy development to ensure the use of the most relevant and efficient technology.
d. Develop and maintain strong relationships in the sector, among peers, donors, industry associations, the media, and more.
e. Build alliances, strategic partnerships and figure out mutually beneficial relationships.
f. Be collaborative with other organizations and be transparent.
g. Communicate regularly with stakeholders and the public (ie. newsletter, annual reports, annual appeals, etc.).
4. Board of Directors
a. Work in partnership with the board, and for the board.
b. Assist the board in their operations, administration, planning, and information dissemination.
c. Build, sustain, and strengthen all board functions, including policy compliance and committee work.
d. Build alignment while also maintaining role clarity.
e. Support the board and build rapport with all members.
f. Serve as a liaison between the board and staff to ensure the implementation of the Strategic Plan
5. Development
a. Engage with community groups with an emphasis on partnerships and collective impact.
b. Ensure the organization meets fundraising goals.
c. Support staff, board and community partners in telling the story.
d. Build productive relationships with key stakeholders.
e. Establish and preserve trustworthy relationships with partners and other external authorities.
f. Represent the organization in key stakeholder interactions.
6. Leadership
a. Inspire trust through effective communication skills and informed decision-making.
b. Listen to all sides, and engage in conflict resolution when needed.
c. Connect with staff to support the professional development and growth of PPC employees, Board of Directors, and community supporters.
d. Emit hope, optimism, and a bold vision.
e. Embrace ambiguity.
f. Interrupt groupthink and mission creep.
g. Have a strong awareness of group dynamics and foster healthy differences of opinion.
h. Ensure onboarding, recruitment, retention, management, development, and compliance are carried out with excellence.
i. Responsible for delegation, decision-making, creating clear staff roles, supervising collaborative tasks, and ensuring they are done efficiently, inclusively, and with respect.
j. Set compensation policy, including benefits.
k. Ensure that the organization operates correctly. This includes vendor payments, obligations are met, meetings aren’t missed, safe working conditions and physical space for the service population.
l. Function as an industry thought leader and be on top of trends and developments in the sector.
m. Have good judgment.
n. Develop policies to ensure good corporate governance.
o. Oversee all the organization's operations from fiance, operations, HR, and other related activities.
p. Build an effective team of leaders by providing guidance and coaching.
PAINTING PATHWAYS COMMUNITY PARTICIPATION:
1. Lead agency development of grant proposals, evaluations, and other projects.
a. Provide feedback and input on agency documents.
b. Share success stories for annual reports, website content, and social media posts.
2. Participate in agency committees and community coalitions as desired and/or encouraged.
a. Help to create and promote agency blog posts.
b. Join community coalitions to help promote the PPC mission.
c. Affect positive change in systems.
3. Share in the physical upkeep of the agency.
a. General cleaning when needed.
4. Other duties as specified.
a. Participate in PPC fundraiser/outreach events. (Mission Ambassador)
5. Attend and/or participate in staff meetings, in-service training, and other program activities
6. Participate in committees, trainings, and activities as desired and/or encouraged
7. Provide feedback and consultation to other programs as necessary
8. Perform other duties as necessary (i.e. annual fundraising, outreach and development)
PARTNERSHIP CONTACTS
Internal: All program leadership, PPC Committees
External: State & County, Grant Funders, Executive Board of Directors, Vendors, Fundraising Partners
SUPERVISORY RESPONSIBILITY:
This position has direct supervisor responsibilities for all staff.
QUALIFICATIONS
ESSENTIAL
1. As much programmatic training/knowledge as possible of:
a. IPS
b. Clubhouse Models
c. Peer Specialist
d. First Episode Psychosis
e. Experience working in Human or Social Services.
2. Experience managing development and organizational braided funding through grant writing, county & state funded contracts, grassroots fundraising.
3. Stewardship of budget projections and contract compliance.
4. High computer literacy (i.e. in Gmail, Microsoft Word, Excel, & PowerPoint)
5. Valid driver’s license, access to a car to use for work, and current car insurance.
KNOWLEDGE, SKILLS, AND ABILITIES
1. Strong commitment to principles of recovery and person-centered services.
2. Ability to create and maintain professional boundaries.
3. Knowledge of mental health, substance use and vocational rehabilitation systems in Manitowoc County.
4. Ability to evaluate and problem solve visionary solutions to high level county & state stakeholders regarding agency service provision to better support its community participants
5. Collaborative and enthusiastic interaction with both internal and external stakeholders
6. Be an example for relationship building, project facilitation and strategic planning.
7. Highly Creative, organized, efficient, and flexible, with the ability to take initiative and work independently to develop tasks.
PREFERRED CANDIDATE
Lived experience
Experience in the International Clubhouse model
Language(s) spoken - English
Credentials: Bachelor Degree and/or relevant years of experience
PHYSICAL DEMANDS
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
โ Ability to be seated at a desk or meeting environment for extended lengths of time.
โ Ability to navigate different office or community environments via stairs or extended walking.
โ Operation of a personal vehicle to reach appointments in the community.
WORK ENVIRONMENT
The work environment characteristics described below are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Most of the leadership and service work is delivered both internally and externally in the community. It is an expectation of the role to travel throughout Manitowoc County to meet partners, staff, or participants and transport participants when appropriate. The majority of the work is within the shared office setting which promotes communication and teaming with colleagues. There is scheduling flexibility to meet staff and program needs, with staff creating their own schedules with participants. Each day will look different based on specific job role responsibilities.
1. Conditions may vary based on the location of work each day. A person in this role regularly travels by vehicle and moves between indoor and outdoor environments. Differences in temperatures and changing weather conditions are experienced. At times there may be adverse or challenging situations to navigate including and not limited to behavioral or social interactions, hazardous driving conditions, increased noise levels
2. Equipment regularly used in operation of a personal or agency vehicle, basic kitchen tools, and office technology such as laptop computers and smartphones and shared office equipment. Out in the community there may be other equipment used in accordance with that employer's safety requirements
3. Workstations/Office Spaces are maintained as shared spaces. This position may have a dedicated office space
4. Materials are electronic documents and cloud storage. Any written notebooks or client related files are to be maintained per HIPAA compliance of the agency.
5. Tasks can change from day to day and week to week
SKILLS TRAINING/ORIENTATION
1. CCS:CRS - ability to provide back up billable services/supervision
2. Roles specific training:
โ Executive Leadership
โ Programmatic Informatives
โ Grant & Development Management
โ Fiscal & Organizational Leadership
TO APPLY, email Dan Hornung at dhornung@paintingpathways.org.