JOB TITLE: Vocational/Rehabilitation Counselor - Clubhouse I
Vocational/Rehabilitation Counselor - Clubhouse II
SUPERVISOR: See Organizational Chart
CREATED: 11/04/2015 VERSION: 1
REVISED DATE_____ VERSION__
Provides psychiatric rehabilitation services to adults with serious mental illness in an evidence-based, internationally accredited Clubhouse model program. Shares responsibilities in a generalist role for functions of the program such as employment, education, housing, unit activities, and social/fundraising events. Engages, mentors, and works side-by-side with members of the program to complete Clubhouse responsibilities and operations. Creates an environment of belonging, with a focus on member strengths, talents and interests. Assists members in developing vocational, educational, housing, and social goals and objectives. Interfaces with clinical staff regarding psychosocial and vocational objectives of members.
Co-coordinate, plan and participate in unit responsibilities to meet program and member needs; facilitate tasks and projects through involvement of members in meaningful work by maximizing members’ skills, talents, engagement and leadership.
Establish meaningful relationships with members through side-by-side work to complete daily tasks; provide redirection when needed and maintain healthy boundaries. Provide vocational and educational assistance within a continuum of high and low-intensity services to help members achieve self-defined success and to remove barriers.
Provide assistance and guidance to members to develop and assess vocational, educational, and other personal goals; help remove barriers to success.
Assist and advocate for members with community service providers and processes (i.e. housing, disability benefits, medical care, etc.).
Present program benefits to local businesses and community groups; recruit and manage various employment sites in partnership with business representatives. Establish and maintain close and cooperative relationships with public agencies and community businesses in carrying out supportive services.
Co-manage multiple transitional employment sites and provide activities to support members and employers (e.g. screen and choose members for employment, provide job coaching, maintain regular communication with employers, and provide on-site job coverage as necessary).
Offer support, assistance, consultation, and education to employers, relevant providers, family members/caregivers, and other involved parties when necessary to adequately support members and minimize barriers. Provide general education to the community regarding program philosophy and related outcomes.
Monitor, evaluate, and record client progress with respect to relevant treatment goals in an accurate and timely manner. Use electronic and manual systems to document progress reports, case management notes, letters, faxes and phone calls; confirm coding of services rendered is ethically appropriate and results in successful billing. Input, organize and maintain detailed clinical performance data to comply with applicable government or program requirements.
9. Demonstrate fiscal responsibility by supporting agency collection policies and procedures; work proactively with payor sources to ensure payment of services; align services with payor authorizations and/or request authorization prior to provision of service.
10. Meet guidelines and program requirements for fidelity and evidence-based Clubhouse model; ensure professional performance effectively and actively promotes the Standards for Clubhouse Model of Psychiatric Rehabilitation as developed by Clubhouse International.
11. Provide training and support to new members, interns, volunteers, and other Clubhouse colleagues as necessary.
12. Plan, participate in and facilitate fundraising, social/recreational activities, and special events.
13. Manage special projects as assigned by Program Director.
14. Perform other duties as assigned.
The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Some positions may focus on additional responsibilities, as follows:
Coordinate and collaborate with the State of Colorado Division of Vocational Rehabilitation and other employment services regarding referrals, service provision, and support of member.
Engage members in activities of employment preparedness, job seeking and development. Teach appropriate concepts, individually or in group format, to improve skills necessary for all stages of vocational development.
Provide vocational assistance through various activities which may include vocational evaluations and profiles, facility-based and community-based assessments, work adjustment training, job coaching, vocational counseling, job development/placement, and ongoing support.
Vocational/Rehabilitation Counselor - Clubhouse I
Vocational/Rehabilitation Counselor - Clubhouse II
- Mild to severe mental health and/or substance use disorders/disabilities and recovery principles.
Professional and ethical guidelines as outlined by the State of Colorado.
Community resources, agencies, and services.
Motivational Interviewing process to engage clients in treatment/intervention approaches.
Basic and routine computer programs and software.
Basic and routine records maintenance and filing practices.
Workplace policies and professionalism.
Organizational structure, workflow and operating procedures.
Deconstruct projects and tasks to allow for multiple member involvement.
Effectively and positively communicate both orally and in writing with a wide range of individuals
and constituencies, including under emotionally charged and stressful situations.
Plan, organize, time manage and prioritize multiple tasks and assignments in a dynamic environment
with frequent distractions.
Work with diverse populations and be culturally sensitive.
Work independently and as a team member, maintain effective working relationships, and foster a
positive, upbeat and cooperative work environment.
Perform tasks with a focus on exemplary customer service.
Work primarily occurs onsite, but travel to offsite locations is required for community-based service provision and/or crisis management. Work hours can vary and flexible scheduling is required to adequately share evening, weekend, and holiday hours, as well as for fundraising/special events. Milieu engagement includes on-duty meal period.